Privacy Policy

At St. George Island MedSpa + Wellness, we are deeply committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with your use of our website and services.

Information We Collect:

We collect information necessary to provide you with high-quality services, manage our operations, and improve your experience. This includes:

• Personal Identifiable Information (PII): Such as your name, address, phone number, email address, date of birth, and demographic details that you provide to us (e.g., through contact forms, appointment requests).

• Payment and Billing Information: Credit card details (processed securely by third-party PCI-compliant processors) and billing records related to services you purchase.

• Website Usage Data: Information collected automatically through cookies, pixel tags, and other tracking technologies (e.g., Google Analytics). This includes your IP address, browser type, device information, pages visited, and time spent on our site, used for analytics and to improve user experience.

• Other Information: Any other information you voluntarily provide to us.

How We Use Your Information:

We use your personal information for the following purposes:

• To provide, manage, and deliver your requested services.

• To communicate with you regarding appointment scheduling, updates, and general inquiries.

• To process payments and manage billing.

• To comply with all applicable legal and regulatory requirements.

• To analyze website usage and improve our services, website functionality, and client experience.

• To send you marketing communications about our services, promotions, or news, provided you have consented to receive them. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Disclosure of Your Information:

We value your trust and do not sell or rent your personal data to third parties for their marketing purposes, unless we explicitly obtain your consent for such sharing. We may disclose personal information that we collect or you provide as described in this Privacy Policy, or when legally permitted, for the following purposes:

• To Our Affiliates and Supporting Entities: We may share information with our subsidiaries, affiliates, and other entities under common control, for business and operational purposes.

• To Service Providers and Contractors: We engage trusted third-party contractors and service providers to assist us in operating our business and delivering our services (e.g., payment processors, IT support, marketing and analytics providers). These parties are contractually obligated to keep personal information confidential and to use it only for the specific purposes for which we disclose it to them, adhering to relevant privacy and security standards.

• In Connection with Business Transfers: In the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of St. George Island MedSpa + Wellness's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, personal information held by us about our clients and website users may be among the assets transferred.

• For Marketing Purposes (with Consent): With your explicit consent, we may share certain information with third parties for their marketing purposes. We ensure these third parties are contractually bound to maintain the confidentiality of the information and use it only as authorized by us and you.

• To Fulfill the Purpose for Which You Provide It: For example, if you provide your email address to receive specific information or communicate with us about a service, we will use it to fulfill that request.

• For Other Disclosed Purposes with Consent: We may disclose your information for any other purpose that we clearly disclose to you when you provide the information, and with your explicit consent.

• As Required or Permitted by Law: To comply with any court order, law, or legal process, including responding to any government or regulatory request.

• To Enforce Agreements: To enforce or apply our Terms of Service, Terms of Sale, and other agreements, including for billing and collection purposes.

• To Protect Rights, Property, or Safety: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of St. George Island MedSpa + Wellness, our clients, staff, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

• Aggregated or De-identified Information: We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Data Security:

We are committed to protecting your personal information. We implement robust administrative, physical, and technical safeguards, including encryption, access controls, and secure data storage, to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the provision of services, compliance with legal obligations, and dispute resolution. The specific retention periods vary depending on the type of data and its purpose.

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent. 

Third-Party Links:

Our website may contain links to third-party websites. This Privacy Policy applies only to St. George Island MedSpa + Wellness. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy:

We reserve the right to change the terms of this Privacy Policy at any time. If we make a material change to this Policy, we will:

• Post the revised Policy on our website with a new effective date.

Contact Us for Privacy Inquiries:

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: contact@stgeorgeislandmedspa.com